Effective Date: 19 April 2025
1. Introduction
Welcome to ChiliChili.Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our website.
2. Information We Collect
When you visit our site or make a purchase, we may collect the following information:
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Personal Identification Information: Name, email address, shipping address, billing address, phone number.
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Payment Information: Credit card details or other payment information (processed securely via our payment processors).
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Order Details: Products ordered, order date, order value.
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Technical Data: IP address, browser type, operating system, referring URLs, and other technical information collected via cookies and similar technologies.
3. How We Use Your Information
We use the collected information for the following purposes:
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Order Fulfillment: To process and ship your orders.
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Customer Support: To communicate with you about your order and respond to inquiries.
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Marketing: To send you promotional emails, newsletters, or other marketing communications (only if you have opted in).
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Legal Compliance: To comply with applicable laws and regulations.
4. Sharing Your Information
We share your information with third parties only as necessary to fulfill your orders and operate our business:
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Printful: We partner with Printful to fulfill and ship your orders. Your personal information necessary for order fulfillment is shared with Printful. For more information, please refer to Printful’s Privacy Policy: Printful Privacy Policy.
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Payment Processors: Your payment information is processed securely by our payment processing partners.
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Shipping Providers: To deliver your orders, we share your shipping information with relevant shipping companies.
We do not sell or rent your personal information to third parties for their marketing purposes.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
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Access: You can request a copy of the personal information we hold about you.
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Correction: You can request that we correct any inaccuracies in your personal information.
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Deletion: You can request that we delete your personal information.
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Objection: You can object to the processing of your personal information for certain purposes.
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Data Portability: You can request that we transfer your personal information to another organization.
To exercise any of these rights, please contact us at info@chilichili.shop
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings.
8. International Data Transfers
Your information may be transferred to and processed in countries outside of your own, including the United States and countries where Printful operates. We ensure that such transfers are conducted in accordance with applicable data protection laws.
9. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
10. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@chilichili.shop
